Shipping & Returns
We strive to process and ship orders within 1–3 business days, with delivery times varying by location. Once your order ships, you’ll receive a tracking link for real-time updates. We accept returns within 30 days of delivery. Simply ensure items are unopened and in their original packaging with the original receipt. Please note that return shipping fees are not refundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling). For further assistance or detailed information, feel free to reach out to our customer support team.
Our Brand Values
Hydration
Moisture is the foundation of healthy locs.
Simplicity
Loc care should be easy and never overwhelming.
Confidence
Healthy hair inspires boldness.
Empowerment
Knowledge is power, especially when it comes to locs.
Self-Love
Every moment you spend caring for your locs is a moment spent honoring yourself.